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FAQ
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Does Eirendipity check grammar on orders?Unfortunately we cannot check your orders for grammatical errors, without doubling our work load. Please ensure you have checked and double checked all grammar before placing your order. As changes cannot be made later.
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Where does Eirendipity deliver to?At present we deliver to Ireland and United Kingdom. Order can also be collected from our premises in County Monaghan.
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What about returns?As our products are personalised we cannot offer an exchange or refund unless an item is faulty.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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